Tag Archives: ftm

Ancestry comes up with solutions for FTM users

I previously mentioned the cancelation of Ancestry’s Family Tree Maker (FTM) software, and also wrote about options for transitioning to other programs for FTM users. One of the things that surprised me was how Ancestry had not seemed to think about the users at all and how they would move on beyond FTM. They had long claimed that FTM was the most popular desktop genealogy software, and yet they’d let this large user base to drift in the wind, so to speak. The right way to have done it would have been to figure out a transition plan, found a buyer for the program, or opened up their APIs to other programs, etc. all before getting out of the desktop software business.

In my original post, I hoped they would come up with solutions in the year between their announcement and the final discontinuation of the product. It seems that now they have. It would have been better to have done this before their announcement, but at least they’ve done it.

Ancestry announced on their blog that they’ve come up with two official transition options for FTM users.

FTM_2x
Now officially Software MacKiev Family Tree Maker
The first solution is that they’ve sold the actual FTM program to Software MacKiev, who had already been producing the Mac version of FTM for several years. Now they will be responsible for both the Mac and Windows version of the program. Software MacKiev is a well-established software developer from the Ukraine, with offices in Boston, MA as well. Software MacKiev is known for producing the current Mac versions of some early software programs like The Print Shop (originally published on the Apple II) and Mavis Beacon Teaches Typing (originally on DOS).

Ancestry-New-Leaf
RootsMagic’s announcement about working with Ancestry
The second solution is that they’ve allowed a third-party genealogy software company, RootsMagic, to access the same APIs as FTM. This means that the RootsMagic program will be able to search Ancestry.com, get Ancestry hints, sync data with trees on Ancestry.com, and perhaps most importantly for FTM users, will be able to directly import FTM files instead of needing to export first to a GEDCOM file. While RootMagic does mention syncing with Ancestry, they have specifically left out Ancestry’s trademarked term TreeSync. This makes me wonder if they will be able to sync in the same way that FTM syncs, or if they will need to upload the entire tree each time there is a change.

It remains to be seen if Ancestry plans to offer access to their APIs to other genealogy software companies. In my post on transitioning from FTM, I listed eight different desktop genealogy programs, all that could potentially partner with Ancestry for the same access, with the exception of Family Tree Builder, from MyHeritage. It wouldn’t make sense for Ancestry to work with MyHeritage since it is one of Ancestry’s major competitors in both online trees and more importantly online research. I suspect Ancestry will probably not add new partners this year. They’ve already said RootsMagic will support Ancestry by the end of the year, and I imagine they want to get that working well before adding new partners.

The real question going forward is how two third-party companies are going to move forward with accessing what were previously private Ancestry APIs. Software MacKiev has already worked with these APIs, so they’re ahead of the game. What happens when one company or the other needs a change in the API? or when Ancestry changes something that breaks an API? What about when Ancestry adds a new feature that would be helpful if accessed via the APIs – will Ancestry be adding it to the API? Ideally all three companies (Ancestry, Software MacKiev and Rootsmagic) have some kind of committee in place to handle these issues. If Ancestry expands access to their APIs to more companies, these issues will only become more complex, so I hope they’ve figured out a plan for these issues already.

So thank you Ancestry for coming up with solutions for your FTM users. Yes, it would have been better to do this before your announcement in December, but better late than never.

Managing the FTM transition

FTM TRANSITIONIt’s certainly an interesting story about Ancestry dropping their desktop genealogy software Family Tree Maker (FTM). Ancestry themselves claimed the software was “The #1 Selling Family Tree Program”. It would seem unusual that the #1 selling program would be discontinued. It’s possible FTM was some kind of loss-leader to get people to sign up to Ancestry.com, although it seems odd that they would need to lose money on the program. Other genealogy programs seem to make money. It would seem logical then that the transition is strategic, in order to get more people to use their online family tree product, which as part of their overall service, generates much more revenue for them. As a strategic decision, however, I think they made a mistake in not transitioning the features many genealogists rely on in desktop software to their online offering first, features like charts and reports, as well as better backups of data than the GEDCOM available from Ancestry’s online service.

Their initial blog post announcing the ‘retirement’ of FTM has so far generated over 8500 comments. A second follow-up post has generated another 950 comments so far. Cleary, people have concerns about how Ancestry is handling the transition.

Other companies, of course, are not sitting still. Pretty much every other major desktop genealogy software company has made announcements trying to get disaffected FTM users to switch over to their software. Here are the announcements I found:

Ancestral Quest (Win & Mac*): Ancestral Quest competitive upgrade for Family Tree Maker
Family Historian (Win): Family Historian Welcomes Family Tree Maker Users
Heredis (Win & Mac): Important information about genealogy
Legacy (Win): How to import Family Tree Maker into Legacy PLUS your questions answered
MacFamilyTree (Mac): Family Tree Maker discontinued – Switch to MacFamilyTree and Switch from Family Tree Maker to MacFamilyTree and import your family tree
MyHeritage Family Tree Builder (Win & Mac*): FTM Users: Join MyHeritage and get Family Tree Builder with an Unlimited Size Family Site for Free
Reunion (Mac): Moving your tree from Family Tree Maker to Reunion
RootsMagic (Win & Mac*): Family Tree Maker Upgrade
* These Mac versions run in Emulation using CrossOver or similar technology. This means they are essentially the Windows versions running on the Mac, with no special adaptation made to the user interface to fit Macintosh interface guidelines.

My impression was that RootsMagic was the first to come out and announce a transition plan, even launching the site ftmupgrade.com with instructional videos within a day of the announcements. Most companies have offered financial incentives to switch now as well. Ancestral Quest is offering $10 off their normal price, Family Historian is offering 20% off, Heredis is offering 50% off, MacFamilyTree is offering 50% off, MyHeritage is offering an unlimited size family tree (normally their free tree is limited to 250 people), and RootsMagic is offering their full version for $20 (instead of $44.90). Most of these deals are limited in time, so if you’re interested in taking advantage, definitely check out the programs soon.

It seems everyone suggests exporting a GEDCOM from FTM and then importing that GEDCOM. Only FTM 2012 and later support exporting media with the GEDCOM file.

One problem that seems to be common among those transitioning is how FTM handles source citations. FTM allows media to be linked to source citations, which are in turn linked to a master source. Many genealogy programs use a single master source, but not individual source citations for media. This is confusing some imports, and is not being ignored by the other software companies. I’ve noticed Reunion mentioning that they are working on a fix for this in their forum. I’m sure others are also working on this problem.

Do you use FTM? What are your plans for transitioning? Are you planning to switch to Ancestry’s online site, or moving to a different desktop program? Have you already switched? What has been your experience so far?

Ancestry just killed off Family Tree Maker

It appears that Ancestry.com just killed off their desktop genealogy software Family Tree Maker. They will continue to sell it until December 31, 2015, and will cease supporting it on January 1, 2017. That means people who use the software can continue using it for another year, and Ancestry will continue to support features like TreeSync (which allows users to sync their FTM tree with their Ancestry.com tree).
Family Tree Maker Box Personally, I was never a huge fan of the software. Of course they never fully supported the Mac platform, but I tried all their Mac versions, and even beta tested the second version for them. I had two major complaints with the software. The first was that it was buggy. That might have just been the Mac version, I’m not sure. The second, was that the user interface was very counter-intuitive to me. there were other problems, like its handling of images, and other minor complaints, but it seems pointless to go over them now. The main reasons I continued to try using it was the potential for syncing with Ancestry.com, and for sharing files with other relatives who used it, but it was never my primary genealogy software.

Unless I’m mistaken, that leaves MyHeritage’s Family Tree Builder as the only desktop genealogy software left that is paired to an online family tree site.

Interestingly both Ancestry and MyHeritage have added Mac versions of their desktop software in recent years. The only other major genealogy software to make add Mac support recently has been RootsMagic, which used the same Windows-emulation technology as MyHeritage to port their Windows software to the Mac.

I don’t know the market share of all the different genealogy programs out there, but I imagine there will be a mad scramble to try to grab abandoned FTM users. I don’t know what market share FTM had overall, but my impression is that is was significant. I don’t know if any other genealogy program is able to successfully import data from FTM files without losing any data. I imagine developers of other programs are now looking at how to improve their importing.

One technology for importing FTM files was GenBridge, which was a library developed by Wholly Genes Software, the creators of The Master Genealogist (TMG) software. GenBridge was licensed to several other genealogy software companies to allow importing of different formats, although Wholly Genes Software discontinued TMG last year, and presumably GenBridge was discontinued with it. It would be interesting if GenBridge was discontinued right before FTM users needed the capability.

I remember a company a few years ago that was developing software to sync between different genealogy programs as well as online services. The company was called Real Time Communications and the product was called AncestorSync. That product never really made it out of beta as far as I can tell (I’m pretty sure the company closed around 2012 or 2013 at the latest), but I wonder what happened to their sync technology. Someone might want to brush off some old code if it’s still able to convert FTM files.

I’m not sure Ancestry has handled the ‘retirement‘ of their desktop software so gracefully. A lot of people are undoubtedly upset about FTM being discontinued, and whether or not they will have support for a year, they still have a lot of work ahead of them to get their family trees transitioned to new software. I wonder if Ancestry’s hope is that users will just sync their trees to Ancestry’s online trees, and forget about desktop software altogether. That’s certainly the easiest option for a lot of users, but they lose a lot of the advanced features that come with desktop software (like charts, reports, media handling, etc.). I hope Ancestry will show a little more compassion for their users and provide more options in the coming year for getting their data out of FTM and into other full-featured programs. Time will tell.